Welcome

In business since 2001, we will do our very best to make sure you are 100% happy with your artwork.

All artwork has a Quality Guarantee.

Please simply contact us if you have any questions!

Payments

All credit card orders from our ETSY Store are processed online through Etsy.com.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

Please expect 2-3 weeks for normal delivery.

Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Returns and exchange details

If artwork is damaged in transit, we will gladly replace it. Please contact us within 3 days of receipt (sales@hillcountryimages.com) with your reason for the return. Damaged items must be shipped back to us within 7 days of receipt. Customer pays return shipping.
Please expect 2-3 weeks for delivery of replacement artwork, as artwork is created on demand.

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